FAQs

  • Do you sell Jo Anne’s Place gift cards?

    We do! You can purchase Jo Anne’s Place gift cards at any of our locations, and they are redeemable at any Jo Anne’s Place location.

  • Do you offer a pick up or delivery services?

    We do not currently offer delivery or pickup services.

  • Do you have an online product directory?

    We do not have an online product directory. You can however see what departments we offer, check out our private line of supplements and essential oils here, and our value price items, Jo Anne’s Place Essentials here. Give us a call, email us, or send us a message on social media with any specific questions here.

  • What forms of payment do you accept?

    We accept cash, debit, Visa, MasterCard, and Jo Anne’s Place gift cards. 

  • How do I apply for a job?

    If you are passionate about exquisite customer service and building positive and trusted relationships with customers, Jo Anne’s Place may be the place for you! Send us your resume here.

  • Is all your fresh produce organic and local?

    All of our fresh fruits & veggies are Certified Organic! Whenever possible, we support local growers and producers. Look out for signage in store indicating local products.

  • Is Jo Anne’s Place a family business?

    Yes we are! We were founded by Jo Anne Fallaise, wife & mother, in 1976 and are now owned by her daughter, Margo Hudson. Read our story here.

  • What should I do if I can’t get through on the phone?

    We apologize for this inconvenience. We have one incoming phone line at each store location. If you cannot get through, it means we are either with another customer or on the phone. Your inquiry is important to us, so please try again. Alternatively, we encourage you to send us an email here.

  • Do you have a flyer?

    Yes! We regularly publish both a monthly and weekly flyer, which can both be found here. Weekly and monthly sales are also posted regularly on our Instagram & Facebook.

  • What does certified organic mean?

    Certified Organic means that a food product or animal has been grown or raised in the most natural way possible, without the use of GMOs (genetically modified organisms), nanotechnology, hormones, antibiotics, artificial preservatives and colours, synthetic chemicals, herbicides, pesticides, fertilizers, sewage sludge or irradiation. By choosing organic, you are not only preserving your own health, but protecting our planet. We are proud to carry a great variety of products that are Certified Organic!

  • Do you have a loyalty program?

    Yes we do! We call it JP Rewards (JP is short for Jo Anne’s Place) and you can sign up anytime at any of our locations using just your name and phone number.


    Read all about JP Rewards.

  • How many locations do you have?

    We have 2 locations - One in Peterborough and one in Lindsay. View our store hours here.

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