Please note that most of our suppliers have been able to catch up with production, however we are still experiencing some shortages and have had to limit the purchases some items
As ambassadors for health and wellness within our community, we wanted to share with you the steps we are taking to ensure a happy, healthy and clean environment. We are doing our best to protect both our customers and our staff in a positive way, while being mindful to our commitment to natural health. We want to do our best to continue to serve you and provide you with your essential necessities.
We appreciate everyone who is increasing proper hand washing, physically distancing and sanitizing high touch areas in their home, office and car.
Jo Anne’s Place is complying with all Peterborough Public Health regulations including mandatory mask-wearing.
We have decided not to refuse service to a customer who falls under the public health exemptions re: mask wearing. This includes people who have a medical condition that inhibits their ability to wear a mask or face covering; are unable to put on or remove their mask or face covering without the assistance of another person; or are under the age of two.
Our staff are required by public health to approach any customer who is not wearing a mask to ensure:
We also take this opportunity to remind the customer to maintain 2 meters from staff and other customers and to consider our curbside pick-up service as an option.
Our goal is to ensure everyone feels safe and comfortable while shopping in our stores, but we know this can be challenging given the times.
If you would like to speak further on this with our general manager please email firstname.lastname@example.org.
We love our community and want to say thank you for your patience as we do our best to meet the demands of this time. We are doing our best to keep essential items in stock. Our buyers are keeping up with orders as usual and likewise our suppliers are doing their best to keep up with demand. We are focusing on keeping our locations clean and safe to shop in and serving those in the store. We may be a bit slower to answer the phone, emails and messages but we care deeply about your well being and appreciate your understanding.
Thank you for your support and we will continue to be an ambassador in health and wellness, now and for future generations.